60-Day refund policy
Fisher Wallace Laboratories offers the most generous refund policy in our industry. The purchaser of a Fisher Wallace Stimulator® may return the device for a refund within 60 days of receipt. The purchase price of the device will be refunded, minus a $69.95 processing fee to cover the costs of used disposables (sponges, headband, carry case) and device testing and processing. Shipping charges and the purchase of extra accessories (such as extra sponges) will not be reimbursed.
If the returned device is damaged, no refund will be provided. Please make sure you purchase delivery confirmation when shipping a device back to us. We are not responsible for refunding a device without proof of delivery.
It typically takes four to six weeks to process a refund after we receive the returned device. Refund comes in form of a check.
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