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30-Day Return Policy

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Financing as low as
$117/mo for 6 mos

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Free Shipping, Free Returns & 100% Refund Policy

Customers may return their device for a full refund within 30 days of receipt, free of charge. If you need more time to try the device, simply email or call us and we will extend the trial period for up to an additional two weeks. A free return shipping label is provided via email when you initiate a return online. Refund checks are mailed within five weeks following the receipt of an undamaged device.

Our Authorization Requirement

The FDA requires that we receive authorization from a licensed healthcare provider before shipping your device. You may obtain rapid authorization from an independent telemedicine provider online for $18 by clicking the button below (no video or phone call required). The provider will email you and Fisher Wallace the authorization. Use the coupon code AUTH when purchasing our device to receive an $18 discount - this effectively makes the telemedicine authorization free for patients.


Fisher Wallace does not compensate providers for authorizations, nor does it receive any portion of their fee. Alternatively, you may download this form to present to your own doctor when requesting authorization.

About Fisher Wallace


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