30-Day Return Policy

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Our 30-Day Refund Policy with 100% Free Returns

Customers may return their Fisher Wallace Stimulator® for a refund within 30 days of receipt, free of charge. Fisher Wallace provides its customers with a free return shipping label via email, does not charge any additional fees, and refunds the full purchase price. Refund checks are mailed within five weeks following the receipt of an undamaged device.

Our Authorization Requirement

The FDA requires that we receive authorization from a licensed healthcare provider before shipping your device.

You may obtain rapid authorization from an independent telemedicine provider online for $18 by clicking the button below.

The provider will ask a few simple questions and email you and Fisher Wallace the authorization.

Use the coupon code AUTH when purchasing our device to receive an $18 discount - this effectively makes the telemedicine authorization free for patients.

Alternatively, you may download this form to present to your own doctor when requesting authorization.

Fisher Wallace does not compensate providers for authorizations, nor does it receive any portion of their fee.

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