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Shipping Policy

Domestic Orders

Customers may return their Fisher Wallace Stimulator® for a refund within 30 days of receipt, free of charge. Fisher Wallace provides its customers with a free return shipping label via email, does not charge any additional fees, and refunds the full purchase price.

During the pandemic, orders are shipped on Fridays. Orders placed on Thursday after 10pm ET will be shipped the following week. Stimulator orders for a destination within the United States can only ship if a healthcare authorization has been submitted.

We ship via FedEx Ground. Stimulator shipping is $19, but Stimulators often feature free shipping (see above). Shipping for accessory orders under $100 are $7. Shipping for accessory orders totaling over $100 is $19.

We do not offer local pickup.

International Orders

We do not offer free shipping or free returns for international orders. We ship internationally via FedEx International Economy to most countries. International orders under $200 ship for $29. International orders over $200 ship for $59. International customers are responsible for any duty/tax on the shipment.