Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws.

Refund Policy

The Fisher Wallace Stimulator is effective for the majority of patients within the first two weeks of daily use, but some customers may require three to four weeks to experience positive results. If you need a few extra days, or even a couple of extra weeks, we would be delighted to extend the refund period beyond 30 days. 

Simply call 800 692 4380 or email us at orders@fisherwallace.com. We would prefer that you have ample time to judge the effectiveness of our technology rather than returning it prematurely.

Customers may return the Fisher Wallace Stimulator® within 30 days of receipt. Fisher Wallace applies a restocking fee of 10% of the price of the device, which is standard for durable goods. We regret that we cannot refund the cost of shipping nor the cost of add-on accessories such as sponges.

Please use any form of delivery confirmation when returning the device to Fisher Wallace.

Refunds are mailed by check within four to five weeks of receipt of the device. If for some reason you do not receive your check by the end of six weeks please call us at 800 692 4380.

Returning Your Device

Please use delivery confirmation when returning a device. We are not responsible for a lost package if there is no confirmation that we received it.

The customer is responsible for shipping the product to Fisher Wallace. We will cover the cost of repair or replacement, as well as standard ground shipping of the repaired or replaced product to your home or office.

Please include a note in your package stating what is wrong with the product and please specify if you would like it repaired or replaced. Please include your contact information.

International Orders

For assistance with your international return, please contact Fisher Wallace at 800-692-4380 and speak a Fisher Wallace representative. Alternatively, you may send an email to orders@fisherwallace.com.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Fisher Wallace Laboratories, LLC. The collective work includes works that are licensed to Fisher Wallace Laboratories, LLC, Copyright 2010, Fisher Wallace Laboratories, LLC, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Fisher Wallace Laboratories, LLC, or purchasing Fisher Wallace Laboratories, LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Fisher Wallace Laboratories, LLC or to purchase Fisher Wallace Laboratories, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Fisher Wallace Laboratories, LLC You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Fisher Wallace Laboratories, LLC, used in the site are trademarks or registered trademarks of Fisher Wallace Laboratories, LLC.

Warranty Disclaimer

This site and the materials on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Fisher Wallace Laboratories, LLC, disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Fisher Wallace Laboratories, LLC, does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Fisher Wallace Laboratories, LLC, does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Fisher Wallace Laboratories, LLC, shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Fisher Wallace Laboratories, LLC, has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Fisher Wallace Laboratories, LLC, product is mistakenly listed at an incorrect price, Fisher Wallace Laboratories, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Fisher Wallace Laboratories, LLC, reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Fisher Wallace Laboratories, LLC, shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Fisher Wallace Laboratories, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Fisher Wallace Laboratories, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Fisher Wallace Laboratories, LLC

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of New York, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Fisher Wallace Laboratories, LLC products) shall be in the state or federal courts located in Manhattan (New York) County, New York. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Fisher Wallace Laboratories, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Fisher Wallace Laboratories, LLC''s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Fisher Wallace Laboratories, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Fisher Wallace Laboratories, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Fisher Wallace Laboratories, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Fisher Wallace Laboratories, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Fisher Wallace Laboratories, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Fisher Wallace Laboratories, LLC in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Fisher Wallace Laboratories, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys'' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Fisher Wallace Laboratories, LLC may link to sites operated by third parties. However, even if the third party is affiliated with Fisher Wallace Laboratories, LLC, Fisher Wallace Laboratories, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Fisher Wallace Laboratories, LLC These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Fisher Wallace Laboratories, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).