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The FDA requires that we receive a prescription or purchase authorization from a licensed healthcare practitioner for any device shipped within the United States. There are two options for this:

Use Your Own Practitioner

Have your practitioner (Primary Doctor, Psychologist, Psychiatrist, OBGYN, Chiropractor, Acupuncturist, Nurse or Physician’s Assistant) fax or email this authorization form or a prescription ("Use the Fisher Wallace Stimulator as directed") to 800.657.7362 /

Or Call the Following Practitioner

For convenient over-the-phone authorization, call the office of Sandy Root, L.Ac, seven days a week and she will take care of the paperwork: 516.847.5277. Sandy Root is not compensated by Fisher Wallace and charges a $50 fee, but we will refund you $50 if you order your device over the phone after using Sandy Root for authorization.

100% money back guarantee
If you purchase a device, you may return it for a 100% refund within 60 days of receipt – no questions asked. We no longer charge a processing fee, so this is truly a 100% money-back guarantee. The only things we don’t refund are Overnight or 2-Day shipping (FedEx Ground is free), or a device that has been damaged. More than 80% of our customers keep their device – so try it today, risk free!


rent a device
If you prefer to rent a device (or rent-to-own), your rental begins with a 40-Day Trial for $195. If you keep your device, you will be charged $195 on Day 41, Day 71 and Day 101. You automatically own your device after four rental payments – no more rental fees will be charged. You may stop your rental at any time by mailing your device back to us. You can also apply your paid rental fees towards a purchase at any time by calling us. Unlike a purchase, rental fees are non-refundable.