Return Policy & Insurance Reimbursement

Customers may return the Fisher Wallace Stimulator® for a refund within 30 days of receipt. Please see our refund policy.

Insurance Reimbursement Process

Many but not all private insurance companies, such as Aetna, United Healthcare and Blue Cross have reimbursed patients for the purchase of the Fisher Wallace Stimulator®, especially when it is used for the treatment of pain. Fisher Wallace does not process reimbursement claims on behalf of patients, so we recommend that you contact your insurance provider to confirm coverage and the details of their reimbursement process. A letter of medical necessity may be required to obtain coverage. You may download a template of this letter. For more information on the reimbursement process, please click here.