Extending your Trial or Returning Your Device

Unless otherwise noted in the description of the device you purchased, you may return it for a refund within 30 days of receipt. You may also choose to extend your trial for up to four additional weeks. Please submit your email below to extend your trial period or to begin the return process.

If you choose to return your device for a refund, Fisher Wallace applies a 15% restocking fee (an industry standard for durable medical equipment) and does not refund the cost of shipping. Refund checks are mailed five weeks after receipt of an undamaged device.

The device is effective for most patients within the first 2 - 4 weeks of daily use, but some customers may require additional time to experience results (or to find time to actually use the device).

To extend your trial period or to initiate a return for a refund, please enter your email below to receive instructions: