CUSTOMER SERVICE: Refunds

Refund Policy

To initiate a return for a refund, please enter your email to receive instructions:

Fisher Wallace applies a 10% restocking fee, which is industry standard for durable medical equipment. We regret that we cannot refund the cost of shipping nor the cost of add-on accessories such as extra sponges. Refunds are mailed by check within four to five weeks of receipt of a fully functioning device.